At i+solutions, quality of the medicines we procure is essential for the achievement of our ambitions. To support the objectives of our organization, we implement and maintain a Quality Management System (QMS). The QMS is based on the requirements of ISO 9001:2015, Good Distribution Practices (EU GDP and WHO GDP) and WHO’s Model Quality Assurance System For Procurement Agencies (MQAS).

The QMS is built on i+solutions’ defined processes, organization and responsibilities, in order to guide us in meeting our quality objectives. In a broader sense, it ensures that our services always meet the regulatory and customer requirements.

i+solutions’ Management, QA department and staff are responsible for quality through the QMS, seeking improvement by constant review, involving suppliers and sub-contractors.

Quality is a responsibility of every employee within the organization.


+ Quality Manual 

+ Product and vendor qualification

+ Self-inspections and audits

+ Dossier and documentation review

+ Quality Control testing

+ Handling quality incidents and CAPAs

+ Change control 

+ Handling complaints and recalls 

+ Handling products during storage and distribution

   (Traceable in ERP system)